Online Reputation Management Specialist
Hi! We’re one of the Fastest-Growing Direct-to-Consumer eCommerce startups in the world, and we’re currently looking for a highly motivated Reputation Management Specialist (YOU?) to join our team! We’ve taken this brand from $0 to currently around $1.3M/mo in 12 months. Fully bootstrapped and profitable. We’re gearing up for our next growth phase and need a superstar to lead our Reputation Management efforts. We are looking for a dedicated Reputation Management Specialist to coordinate our online reputation initiatives. To be successful as a Reputation Management Specialist, you should have excellent communication and strategic thinking skills. You should also have a thorough knowledge and understanding of online reputation management and community engagement.
Our culture
At HeadX, we create an energizing environment where diverse perspectives flourish and teamwork ignites remarkable results.
We value individuality, promote personal growth, and foster a supportive atmosphere where mutual respect and camaraderie propel us towards shared success.
What is it like to be a part of our team
The level of talent within the organization is awe-inspiring, and it pushes me to constantly raise the bar. Headx has provided me with ample opportunities for professional growth and personal development. Joining this exceptional team has been one of the best decisions of my life.
Working at Headx has been amazing for my career. As a senior consultant, I've worked on exciting projects that have changed the digital landscape. One project I'll always remember is when we helped a struggling online store for a big retail company. It was a tough challenge, but the supportive and innovative atmosphere at Headx helped us think creatively and find modern solutions. Seeing how our work improved the client's business was incredibly rewarding. Headx is not just a company; it's a community of passionate people who are dedicated to shaping a better digital future.
Joining Headx has been a turning point in my professional journey. The company's commitment to crafting tomorrow's digital landscape is evident in every aspect of our work. The diverse range of projects I've been involved in has expanded my skill set and broadened my horizons. The collaborative culture at Headx encourages open communication and teamwork, making it an enjoyable place to work. I'm grateful for the opportunities I've received and the support I've received from my colleagues.
The level of expertise within the team is remarkable, and I'm constantly learning from my talented colleagues. The company's forward-thinking approach and innovative solutions have made a significant impact on our clients' success. Headx provides a dynamic and stimulating work environment where I can truly thrive.
Headx has provided me with an unmatched opportunity to work on cutting-edge digital projects. The company's expertise in building and consulting digital businesses is second to none. The leadership team is highly knowledgeable and supportive, encouraging us to push boundaries and explore new technologies. The fast-paced nature of our work keeps me motivated, and the camaraderie among colleagues makes it an enjoyable place to be. I'm grateful to be a part of this dynamic team
Mission & Culture First Environment
Our vision is to be the leading eCommerce brand house, driving growth, and changing the world, one brand at a time.
Apply now
Integrity
Being human and understanding each other, operating by wishing others good, and being very transparent with feedback.
Extreme Ownership
People make their own decisions and hold themselves accountable. We solve any roadblocks, not blame or rely on others.
Grit
Resilient, perseverant, and plain ol’ not giving up. Not letting anything stop you. Not being afraid to get your hands dirty. Getting those blisters.
Performance driven
Make shit happen, don’t just talk about doing, focus on getting it done and the output of your work, not how many hours you put in.
Exceptional Team
The team is the cornerstone of our success, propelling us to achieve greatness. Our Culture brings both memorable experiences and fulfillment.
Continuous Improvement
Life is never-ending growth. The day you stop growing - you start dying. We implement what we learn otherwise it's worthless.
🚀 Job Responsibilities
- Manage online reputation across various platforms, including Reddit, TrustPilot, and YouTube.
- Gather and analyze reviews to improve customer perception.
- Moderate online discussions to ensure a positive brand image.
- Collaborate with influencers to enhance brand visibility.
Develop and implement strategies to manage and improve online reputation.
🧩 Your Experience:
- 2-6 years of experience in Online Reputation Management.
- Proven track record of managing reviews and moderating discussions.
- Experience with influencer collaboration and engagement.
- Strong analytical skills to gather and interpret review data.
- Excellent communication and interpersonal skills.
✨ Nice to Have
- Experience with reputation management tools and software.
- Knowledge of SEO and digital marketing strategies.
- Previous experience in a similar role within a dynamic environment.
- Ability to handle multiple projects and meet deadlines.
ℹ️ Hiring Process :
Round (1): Review and evaluate your application
Round (2): Invite to 45-60 minutes 'Discovery Call' with our Recruitment Manager Madhuri Suklabaidya
Round (3): Practical Task
Round (4): Line Manager Interview
Round (5): Offer Stage ✍️
Impact
We believe in innovation, disruption and excellence. We are committed to making a positive change in the world. Here are some examples of our impact.
Here's What We Do Best
Building Portfolio of In-House Direct-to-Consumer Digital Businesses
Join our team and help us build some of the currently fastest-growing brands in the world. Apply now and let's make a mark in the world of eCommerce in today's global landscape
Apply NowPremium Consulting for Fast-Growing, VC Backed or Enterprise Digital Brands
Exclusive consulting for fast growing business that are scaling. We work with brands, business and start ups that are scale ready to make sure they reach their targets. Not everyone is a candidate for scale, the best thing to do is to speak to us to find out if you're at the right phase of growth for collaboration.
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