Appointment Setter
As an Appointment Setter at HeadX, you will play a crucial role in our sales process by reaching out to potential clients, qualifying prospects, and scheduling appointments for our Closer team. Your efforts will directly contribute to the growth and success of HeadX by ensuring a steady flow of qualified leads into our sales pipeline.
Our culture
At HeadX, we create an energizing environment where diverse perspectives flourish and teamwork ignites remarkable results.
We value individuality, promote personal growth, and foster a supportive atmosphere where mutual respect and camaraderie propel us towards shared success.
What is it like to be a part of our team
The level of talent within the organization is awe-inspiring, and it pushes me to constantly raise the bar. Headx has provided me with ample opportunities for professional growth and personal development. Joining this exceptional team has been one of the best decisions of my life.
Working at Headx has been amazing for my career. As a senior consultant, I've worked on exciting projects that have changed the digital landscape. One project I'll always remember is when we helped a struggling online store for a big retail company. It was a tough challenge, but the supportive and innovative atmosphere at Headx helped us think creatively and find modern solutions. Seeing how our work improved the client's business was incredibly rewarding. Headx is not just a company; it's a community of passionate people who are dedicated to shaping a better digital future.
Joining Headx has been a turning point in my professional journey. The company's commitment to crafting tomorrow's digital landscape is evident in every aspect of our work. The diverse range of projects I've been involved in has expanded my skill set and broadened my horizons. The collaborative culture at Headx encourages open communication and teamwork, making it an enjoyable place to work. I'm grateful for the opportunities I've received and the support I've received from my colleagues.
The level of expertise within the team is remarkable, and I'm constantly learning from my talented colleagues. The company's forward-thinking approach and innovative solutions have made a significant impact on our clients' success. Headx provides a dynamic and stimulating work environment where I can truly thrive.
Headx has provided me with an unmatched opportunity to work on cutting-edge digital projects. The company's expertise in building and consulting digital businesses is second to none. The leadership team is highly knowledgeable and supportive, encouraging us to push boundaries and explore new technologies. The fast-paced nature of our work keeps me motivated, and the camaraderie among colleagues makes it an enjoyable place to be. I'm grateful to be a part of this dynamic team
Mission & Culture First Environment
Our vision is to be the leading eCommerce brand house, driving growth, and changing the world, one brand at a time.
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Integrity
Being human and understanding each other, operating by wishing others good, and being very transparent with feedback.
Extreme Ownership
People make their own decisions and hold themselves accountable. We solve any roadblocks, not blame or rely on others.
Grit
Resilient, perseverant, and plain ol’ not giving up. Not letting anything stop you. Not being afraid to get your hands dirty. Getting those blisters.
Performance driven
Make shit happen, don’t just talk about doing, focus on getting it done and the output of your work, not how many hours you put in.
Exceptional Team
The team is the cornerstone of our success, propelling us to achieve greatness. Our Culture brings both memorable experiences and fulfillment.
Continuous Improvement
Life is never-ending growth. The day you stop growing - you start dying. We implement what we learn otherwise it's worthless.
🚀 Job Responsibilities
- Prospect Outreach:
- Initiate outbound calls, emails, or messages to potential clients.
- Identify and qualify prospects based on predefined criteria.
- Appointment Scheduling:
- Coordinate and schedule appointments for Closers using scheduling software or systems.
- Ensure efficient management of appointments and optimal allocation of Closer resources.
- Database Management:
- Maintain accurate and up-to-date records of prospect interactions and scheduled appointments.
- Update and organize contact information within the company's CRM database.
- Communication and Follow-up:
- Confirm appointments with clients and provide them with necessary pre-meeting information.
- Follow up with prospects to ensure attendance at scheduled appointments and gather feedback post-appointment.
- Product/Service Knowledge:
- Gain a solid understanding of HeadX's products or services to effectively communicate benefits to prospects.
- Address basic inquiries and provide initial information about our offerings.
- Collaboration with Closer Team:
- Work closely with the Closer team to coordinate appointments and align strategies.
- Share relevant information with Closers to facilitate a seamless transition from appointment setting to closing.
- Performance Reporting:
- Prepare and submit regular reports on appointment-setting activities, outcomes, and metrics.
- Discuss results and strategies with supervisors to identify areas for improvement.
- Adherence to Policies and Guidelines:
- Comply with all company policies, procedures, and ethical standards in all interactions.
- Maintain confidentiality and handle sensitive information with discretion.
- Customer Service Orientation:
- Demonstrate a customer-centric approach, ensuring a positive and professional experience for all prospects.
- Continuous Improvement:
- Seek opportunities for improvement in appointment-setting techniques and processes.
- Participate in ongoing training and development initiatives.
🧩 Your Experience:
- Excellent communication and interpersonal skills.
- Experience with CRM software and scheduling tools preferred.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; further education or certification in sales or marketing is a plus
⬇️ Hiring Process:
- Round (1): Review and evaluate your application
- Round (2): HR Interview
- Round (3): Coffee Session with Sales Team
- Round (4): Line Manager Interview
Impact
We believe in innovation, disruption and excellence. We are committed to making a positive change in the world. Here are some examples of our impact.
Here's What We Do Best
Building Portfolio of In-House Direct-to-Consumer Digital Businesses
Join our team and help us build some of the currently fastest-growing brands in the world. Apply now and let's make a mark in the world of eCommerce in today's global landscape
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Exclusive consulting for fast growing business that are scaling. We work with brands, business and start ups that are scale ready to make sure they reach their targets. Not everyone is a candidate for scale, the best thing to do is to speak to us to find out if you're at the right phase of growth for collaboration.
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